Returns Policy

Effective October 1st, 2020

Thank you for shopping at AndyMcQuade.com.

If, for any reason, You are not completely satisfied with a purchase We invite You to review Our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ARM Procurement Advisors LLC, 1900 Empire Boulevard, Ste #174, Webster NY 14580.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to AndyMcQuade.com, accessible from https://andymcquade.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order prior to shipment, or return the Goods within 7 days of receipt with prior notice and approval.

The deadline for returning an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

Your right to return or cancel an Order only applies to Goods that are returned in the same condition as You received them, or cancelled prior to shipment.  You are responsible for all packaging, shipping and handling fees incurred in the return process.  Returns should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

In order to exercise Your right of cancellation or return, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: admin@andymcquade.com

By visiting this page on our website: https://andymcquade.com/contact-us

We will reimburse You no later than 14 days from the day on which We receive the request for cancellation prior to shipment or the returned Goods, subject to inspection and receipt in satisfactory condition.  We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods were received by You within the last 7 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged
  • You have the receipt or proof of purchase

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

AndyMcQuade.com
1900 Empire Boulevard
Ste #174
Webster, NY 14580
USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: